Privacy Policy fj99 – What We Protect Personal Information You

This Privacy Policy is issued by fj99 ("we", "Platform") and applies to all users, visitors, and registered members who access or use the fj99 platform through the official website at fj99.run or any related channels.

We understand that your personal information is something valuable and sensitive. Your trust in us depends not only on the games we offer or the speed of our transactions — but also on how we manage the information you entrust to us.

If you have any questions about how we handle your data, the fj99 support team is available via live chat 24 hours a day within the platform.

Fj99 collects information from you in several ways — either directly when you provide it, or automatically as you use the platform. Below are the categories of data we collect:

Personal Identity Information

Financial & Transaction Information

Technical & Usage Information

Every piece of information we collect is used for a clear and lawful purpose. Below are the primary purposes for which your personal data is used at fj99:

• Identity and account verification — to verify that you are a legitimate individual and to prevent identity fraud.
• Financial transaction processing — to process deposits, withdrawals, and ensure the integrity of every transaction.
• KYC (Know Your Customer) Compliance — to meet legal requirements related to anti-money laundering.
• Customer support — to identify you when you contact support and provide faster, more accurate assistance.
• Platform security — to detect suspicious activity, fraud attempts, and security threats.
• Personalise your experience — to recommend games, promotions, and content relevant to your preferences.
• Important communications — to send notifications about your account, transactions, or platform changes that affect you.

Fj99 greatly respects your privacy and does not share your personal information broadly. However, there are limited situations where data sharing is necessary for platform operations:

• Trusted payment providers — only the information necessary to process a transaction is shared with PCI-DSS compliant payment gateways.
• Technical service providers — companies providing hosting, analytics, and technical support services are bound by strict confidentiality agreements with fj99.
• Legal authorities — fj99 will disclose information when required by law, court order, or a valid criminal investigation.
• Fraud prevention — in cases of suspected fraud, certain information may be shared with recognised fraud prevention bodies.

Your data security is fj99's highest technical priority. Our platform employs a combination of the latest security technologies to ensure your information is always protected:

• 256-bit SSL/TLS encryption for all data communications between clients and servers.
• Databases encrypted at the storage level with separately managed encryption keys.
• Role-based access controls ensuring that only relevant staff can access sensitive data.
• Real-time security monitoring and intrusion detection, 24 hours a day.
• Regular security audits by independent third parties to identify and address any vulnerabilities.
• Regular data backups to ensure recovery in the event of a system failure.

Your personal data is retained for as long as your account remains active. Following account closure, certain records may be kept for an additional period of up to 5 years to meet legal and audit requirements, after which they will be securely deleted.

Fj99 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small files stored on your device that help the platform run more smoothly and efficiently.

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect certain platform functions such as login capability.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by fj99:

The fj99 platform is intended for adult users aged 18 and above only. We do not knowingly collect personal information from underage individuals.

If we discover that personal data of a child under 18 has been collected without our knowledge, we will take immediate steps to delete that information and close the associated account.

In the course of operating the platform, your personal data may be transferred to and processed outside Malaysia — particularly in connection with technical infrastructure providers and third-party services we use.

All cross-border data transfers carried out by fj99 are subject to the following conditions:

• The recipient country or region must have an equivalent or higher level of data protection.
• Legally binding data protection agreements are signed with all data recipients.
• Transfers only occur when necessary for service delivery and for no other purpose.

Fj99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform technology developments.

When material changes are made to this policy, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying in-platform notifications to inform members of the changes.
• Sending email notifications for significant changes that affect your privacy rights.

Your continued use of the fj99 platform after any amendments are published constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding how fj99 handles your personal data, we strongly encourage you to contact us directly.