Terms and Conditions fj99 – Official Platform Guidelines

These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and fj99 ("Platform", "We"). This document governs all use of the website, mobile application, and all services provided by fj99.

By registering an account, logging in, making a deposit, or using any part of the fj99 platform, you automatically agree to be bound by all terms stated in this document as well as all related policies, including the Privacy Policy and Responsible Gaming guidelines.

Fj99 reserves the right to change, update, or amend these terms at any time. Amendments take effect immediately upon publication on the official website. Continued use of the platform after an amendment is published constitutes your acceptance of the updated terms.

To register and use the fj99 platform, you must meet the following eligibility requirements:

• Be at least 18 years of age at the time of registration.
• Are not legally prohibited from participating in online gambling activities in your place of residence.
• Registering under your own identity and not on behalf of another person.
• Have never been banned or removed from the fj99 platform previously.
• Not a citizen or resident of any region that specifically prohibits online gambling.

Fj99 reserves the right to request identity verification documents at any stage to ensure compliance with these eligibility requirements. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.

Each user is only permitted to hold one account only on the fj99 platform. Holding multiple accounts, whether using the same name, phone number, email address, or payment method, is strictly prohibited and may result in the freezing of all associated accounts as well as the forfeiture of all wins and balances within them.

• Information provided during registration must be accurate, complete, and up to date.
• You are solely responsible for maintaining the confidentiality of your account login details.
• Contact the fj99 support team immediately if you suspect your account has been accessed without authorisation.
• Accounts may not be transferred or shared with any other party.

Deposits into your fj99 account can be made using supported payment methods including FPX, TNG eWallet, GrabPay, Boost, and local bank transfer. All deposits are processed in real time and credited instantly to your account balance.

• The minimum deposit is RM10 for most payment methods.
• Only bank accounts or eWallets registered in your own name are permitted for deposits.
• Fj99 is not responsible for any additional fees charged by your payment provider.
• Deposits made through third parties or unauthorised methods will be reversed and the associated account may be investigated.

Funds deposited into a fj99 account are for entertainment purposes only. fj99 does not accept deposits that exceed the limits set in the member's personal deposit limit settings.

Fj99 members are entitled to withdraw funds from their account balance at any time, subject to the following conditions:

• Identity verification (KYC) must be completed before your first withdrawal is processed.
• The minimum withdrawal amount is RM50.
• Funds may only be withdrawn to a bank account or eWallet that has been registered and verified in your own name.
• Any active bonus must meet its wagering requirement before a withdrawal is permitted.
• Fj99 reserves the right to request additional documents to verify account ownership before processing large withdrawals.

Fj99 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and limited-time offers. All bonuses are subject to the following specific terms:

• Each bonus carries a wagering requirement (rollover/wagering requirement) that must be fulfilled before any withdrawal is permitted.
• Bonus wagering requirements are stated in the terms of each promotion and are typically between 10x and 30x the bonus value.
• Bonuses are non-transferable and may only be used by the eligible account holder.
• Fj99 reserves the right to cancel any bonus obtained through fraudulent means or misuse of the promotions system.
• Stacking multiple bonuses simultaneously in a single session is not permitted unless otherwise stated.

All games available on the fj99 platform operate using a Random Number Generator (RNG) system that has been certified by independent and accredited third-party bodies. This ensures that every game outcome is entirely random and cannot be manipulated by any party.

• Winnings from games obtained legitimately will be credited instantly to your account balance.
• Fj99 reserves the right to void winnings obtained as a result of software errors or technical faults.
• The use of automation software, bots, or any tools that provide an unfair advantage in gameplay is strictly prohibited.
• Any attempt to exploit errors or bugs in the games must be reported to support and must not be exploited.

Fj99 maintains a complete record of all game history and transactions. In the event of any dispute, the records stored on fj99's servers shall be considered accurate and final unless there is technical evidence to the contrary.

Users of the fj99 platform are expected to conduct themselves with respect and responsibility at all times. The following actions are strictly prohibited:

• Communicating in an abusive, threatening, or racially offensive manner through any platform channel.
• Attempting to hack, breach, or disrupt the operations of the fj99 platform.
• Spreading false or misleading information about fj99 on any platform.
• Using a fj99 account for money laundering or any other illegal activity.
• Committing any form of fraud against fj99 or other users.

Violation of any of the above may result in immediate account suspension or closure, cancellation of all balances and bonuses, and reporting to the relevant authorities where necessary.

Fj99 reserves the right to suspend or close any member's account at any time with or without prior notice in the event of a terms violation, suspicious activity, or at the request of legal authorities. In such circumstances:

• Real money balances (excluding bonuses) that have not yet been withdrawn will be returned to the member once the investigation is complete and no fraud has been confirmed.
• Bonuses and wins obtained through unauthorised means will not be returned.
• Members may request to close their own account at any time through the account settings portal or by contacting customer support.

Members who voluntarily close their account may re-register after a minimum period of 30 days, unless the closure was due to self-exclusion, in which case the chosen exclusion period must be fully respected.

Fj99 is committed to responsible gaming practices and provides a range of tools to help members manage their platform usage. Tools available in your account include:

• Daily, weekly, and monthly deposit limits that can be set by the member.
• Session time limits that can be set to restrict the duration of a gaming session.
• Cooling-off periods ranging from 24 hours up to 6 months.
• Permanent self-exclusion is available for members who need to stop playing entirely.

If you or someone you know shows signs of problem gambling, please seek help immediately. More information and support resources are available on our Responsible Gaming page.

Fj99 is not liable for any indirect, incidental, or consequential losses or damages suffered by users arising from the use of the platform, including but not limited to:

• Service disruptions due to planned or unplanned system maintenance.
• Delays in transaction processing caused by third parties such as banks or payment providers.
• Financial losses incurred while playing games that operate fairly under certified RNG.
• Unauthorised access to your account resulting from your own negligence in safeguarding your password.

Fj99 reserves the right to amend, update, or add to these terms at any time in accordance with business, legal, or platform policy requirements. Members will be notified of any material changes via in-platform notification or email at least 7 days before they take effect, unless the amendment is urgently required for legal or security reasons.

These Terms and Conditions are governed by the laws applicable to the operation of digital platforms and online gambling. Any dispute arising in connection with these terms shall first be resolved through negotiation before any legal action is taken.

For any enquiries regarding these Terms and Conditions, please contact the fj99 support team via live chat, available 24 hours a day within the platform.