Fj99 believes that online entertainment should remain just that — entertainment, not something that causes stress, financial hardship, or disruption to daily life. This page is your complete resource for playing smart, recognising your own limits, and using the control tools we have prepared specifically for you.
All these tools are available directly in your account settings — no need to contact support, no questions asked.
Set your own daily, weekly, or monthly deposit limits in your account settings. Limits take effect immediately when set and can only be reduced within 24 hours — they cannot be increased quickly.
Set a limit on how many hours you play per day. The fj99 system will alert you when your playtime is approaching the limit, and automatically end the session when the limit is reached.
Set the maximum loss amount you are comfortable with in a week. Once the limit is reached, the platform will block access to gaming until the next weekly period begins.
Choose to take a break from the platform for 24 hours, 72 hours, one week, or one month. During this period, login access to your account is blocked and no marketing communications will be sent to you.
For members who need a longer break, self-exclusion options of 6 months, 1 year, or permanent are available. These periods cannot be cancelled early — this is a protective feature, not a restriction.
The fj99 support team, trained in responsible gaming topics, is available to assist you via live chat at any time — whether to set limits, request a break, or get guidance.
Responsible gaming doesn't mean you can't enjoy online entertainment. Rather, it's about how you approach gaming — with conscious decisions, a fixed budget, and a healthy attitude towards winning and losing.
At fj99, we understand that every user is different. Some play occasionally to unwind after work. Others enjoy the excitement of Live Casino on weekends. Whatever your playing style, as long as it doesn't interfere with your life, finances, relationships, or work — that's what we define as responsible gaming.
Problems arise when gaming shifts from entertainment to a way of relieving stress, or when a person plays to chase back previous losses. These patterns are early warning signs that deserve attention — which is why fj99 provides prevention tools, not just recovery tools.
Fj99 never targets or encourages individuals with gambling problems to continue playing. We do not send promotions to members who are in a self-exclusion or cooling-off period. Our team is trained to identify signs of concern and provide appropriate assistance without judgement.
We also restrict access to promotions for members who show high-risk gaming patterns. This may mean missing out on some bonus offers — but your well-being matters more to us than short-term revenue.
Access the fj99 platform and log in using your registered account credentials.
Click your profile icon at the top of the platform, then select "Settings" or "Account Controls".
You'll find all self-control options — deposit limits, time limits, cooling-off, and self-exclusion — in one easily accessible section.
Choose the type of control you want, enter the value or duration, and confirm your selection. Limits take effect immediately.
The fj99 support team is ready to help you set limits or explain the available options without any pressure.
Gambling addiction rarely happens overnight. It typically develops gradually, and many people don't realise it until it begins to affect their daily lives. Here are some warning signs to watch out for — in yourself or someone you care about:
Using money that should be set aside for daily necessities such as bills, food, or rent to fund gaming.
Constantly thinking about ways to get more money to use in gaming.
Lying to family members or friends about how much time or money has been spent on gaming.
Playing to "chase back" losses — the bigger the losses, the stronger the urge to keep playing to "win it back".
Feeling anxious, irritable, or uncomfortable when unable to play or forced to stop.
Relationships with family, friends, or colleagues begin to suffer due to time spent gaming.
Has tried to stop or cut back on gaming but was unsuccessful despite multiple attempts.
These questions help you assess your relationship with gaming. Answer honestly — no one will see your responses.
I only play with money I have specifically set aside for entertainment and can afford to lose.
I can stop playing at any time without feeling anxious or unsatisfied.
I have never tried to recover losses by wagering more money.
My family and friends have never expressed concerns about my gaming habits.
Gaming has never affected my work, studies, or daily responsibilities.
I view gaming purely as entertainment, not as a way to make money.
If you are unable to check all any of the above, it may be a good time to set a limit or talk to someone you trust. The fj99 support team is also ready to listen without any judgement.
Each tool is designed to help with different scenarios. Choose the one that best fits your needs.
The most fundamental and effective control. Set the maximum amount you can deposit within a given period. Ideal for anyone who wants to keep their entertainment spending within a planned budget. Limits can only be decreased immediately — increasing a limit requires a 24-hour waiting period as a safety buffer.
Set how long you want to play in a single session. The platform will send a notification when half the time has passed, and again when time is almost up. The session will end automatically when the time limit is reached — with no exceptions.
Set the maximum amount you can lose within a given period. This differs from a deposit limit because it accounts for net wins and losses. Once the loss limit is reached, access to gaming is suspended until the limit period resets.
When you feel like you need a short break, choose a cooling-off period ranging from 24 hours to one month. During this time, login is blocked and all promotions are suspended. This is ideal for situations where you feel you're playing too frequently but don't yet need a long-term exclusion.
The most decisive option for members who need an extended break or wish to stop completely. During the self-exclusion period, your account cannot be accessed, deposits cannot be made, and all marketing communications are suspended. This period cannot be shortened once activated — this is the protection you set for yourself.
View a complete record of all your gaming sessions, deposits, and withdrawals from within your account. Reviewing your activity history regularly helps you stay aware of your gaming patterns and make smarter decisions about the limits you should set.